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Terms of Service

Rules, limitations, and user agreements for our matching service.

By accessing or using the Charge Forward website and referral platform, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before initiating an installer match request.

1. Services Provided

Charge Forward operates a referral and affiliate matching platform that helps connect homeowners and commercial property managers with independent contractor matching networks, service platforms, and third-party licensed electrical professionals specializing in EV charger installations. We do not perform electrical installation work directly, we are not a licensed electrical contractor, and we act solely as an intermediary affiliate to facilitate connections.

2. Third-Party Referral Disclaimer

Our platform operates by referring project details to trusted third-party partner matching platforms and contractor networks. These partner platforms in turn match your project with independent licensed contractors in their respective networks. Charge Forward does not control, employ, contract, or supervise these third-party partner platforms or the independent local electricians. Consequently, we make no representations or warranties, and assume no liability for:

  • The qualifications, licensing, background checks, or quality of work of the service professionals suggested by partner networks.
  • Any contractual agreements, payments, pricing estimates, or disputes arising between you and the matched contractors.
  • Any direct, indirect, or incidental property damages, safety hazards, electrical code violations, or permit issues resulting from installation work.

You are under no obligation to hire any professional recommended through our site or partner networks. We strongly advise that you review all contracts, confirm licensing credentials, verify insurance coverage, and secure municipal building permits before authorizing work.

3. Accuracy of User Information

To use our referral wizard, you must provide accurate, current, and complete details, including your zip code, name, email, and phone number. Providing false details or simulating requests for properties you do not own or represent is strictly forbidden and may result in exclusion from our matching platform.

4. Platform Intellectual Property

All layout designs, text copy, code scripts, custom vector icons, logos, and generated graphics displayed on this website are the property of Charge Forward and are protected by applicable intellectual property regulations. You may not reproduce, redistribute, or scrape our platform content without our explicit prior written permission.

5. Limitation of Liability

To the maximum extent permitted by law, Charge Forward, its officers, directors, employees, and referral partners shall not be liable for any direct, indirect, incidental, special, exemplary, or consequential damages resulting from your use of this site, your interactions with third-party partner matching networks, or the performance, actions, or omissions of any independent electrical contractor referred through our platform.